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BTI Research

Clients Single Out 565 Attorneys Absolutely Best at Client Service The Mad Clientist

Clients Single Out 565 Attorneys Absolutely Best at Client Service

Top clients single out 565 attorneys delivering the absolute best client service — standing above all others. These are the BTI Client Service All-Stars 2022. Corporate legal decision makers single out each BTI Client Service All-Star — by name and in an unprompted manner. No attorney or firm can self-nominate,…
Michael Rynowecer
February 9, 2022
More than 1/2 of Clients Adopt New World View: Have You Adjusted Your Lens? The Mad Clientist

More than 1/2 of Clients Adopt New World View: Have You Adjusted Your Lens?

55% of top legal decision makers adopted a new world view. They are changing the filter through which they look at and manage legal affairs. The result of almost 2 years of surprises, changes, new demands and circumstances — clients are looking at their world differently. And these are likely…
Michael Rynowecer
February 2, 2022