Defining a Client Service All-Star

Practical

BTI Client Service All-Stars are sensible, realistic, appropriate and immediately helpful.

Savvy

BTI Client Service All-Stars know their way around the rules, people, and issues, and always find ways to get things done — and how to avoid what needs to be avoided.

In the Know

BTI Client Service All-Stars are knowledgeable in what’s going on in the industry and other companies — shares insight into the current state of the art in management strategy and law.

Deals with Complexity

BTI Client Service All-Stars naturally break down problems into their component parts and works through them.

Available

BTI Client Service All-Stars are seemingly always there to answer questions now matter how urgent or casual it may be.

Nimble

BTI Client Service All-Stars are seemingly always there to answer questions now matter how urgent or casual it may be.

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