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The Mad Clientist

Clients Name 240 Attorneys Delivering the Absolute Best Client Service The Mad Clientist

Clients Name 240 Attorneys Delivering the Absolute Best Client Service

Corporate counsel find themselves in the middle of more matters impacting business operations than ever. This means they’re impacting revenue and profit more than ever. Their CEO’s expect real-time response and practical insights. Corporate counsel input is now a critical input to decisions about market disruption and regulatory volatility. There…
BTIConsulting
August 20, 2025
Client Service Demands Go Chaotic – Confounding All But These 55 Law Firms The Mad Clientist

Client Service Demands Go Chaotic – Confounding All But These 55 Law Firms

Legal complexity isn’t just a fact of life. Add volatility and unpredictable regulatory changes, and you get chaos. It creates jolting changes in client needs and expectations – with no notice. This is no trend. It’s life as a corporate counsel. It’s an evolutionary leap in business and law. It’s…
BTIConsulting
August 6, 2025
Clients Single Out the Law Firms Best at Client Service Performance The Mad Clientist

Clients Single Out the Law Firms Best at Client Service Performance

Executive Orders. On-again, off-again regulations. 180-degree turns in enforcement. CEO demands. It’s chaotic out there. Only 2 things bring order: problem-solving and exceptional delivery. Otherwise known as elite client service. Think of these firms as the relief valve giving corporate counsel precious breathing room and thinking time. Clients point to…
BTIConsulting
July 23, 2025