Methodology

BTI Client Service All-Stars draws on data collected in BTI’s ongoing Annual Survey of General Counsel. This study includes between 50% and 55% of companies participating in prior years. This approach provides for accurate analysis of longitudinal trends while simultaneously allowing for insights into new, changing, and coming shifts in the legal market.

2022 Survey Participant Demographics
INTERVIEWS More than 350 in-depth interviews
TIME FRAME Conducted between January 2021 and November 2021
INCENTIVES Respondents receive complimentary report of benchmarks & metrics

No law firm submissions, self-referrals, firm referrals, suggestions, or payments are accepted for inclusion.

All interviews with top legal decision makers are confidential and anonymous, by company and person.

Probed more than 350 top legal decision makers at large organizations with $700 million or more in revenue.

The BTI Client Service All-Stars 2022 draws solely on in-depth, telephone-based interviews as part of BTI’s ongoing Annual Survey of General Counsel, now in its 21st year.

BTI is the sole sponsor of this research. BTI funds the research and controls the editorial content.

Representative of Over 15 Industry Segments

Companies ranged in size from $700 million in revenue to the largest companies in the world.

Banking
Chemicals
Consumer Goods
Energy
Financial Services
Food & Agriculture

Healthcare
High Tech
Insurance
Investment Banks
Manufacturing
Pharma

Professional Services
Retail Trade
Telecom
Transportation
Wholesale Trade

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