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Client Service

Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service The Mad Clientist

Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service

Only clients can pinpoint the attorneys who are best-of-the-best at client service. We asked them to pinpoint these individuals by name — these are The BTI Client Service All-Stars. This research, the report, and the online directory serve as the gold standard to uncover the best. Used by law firms…
Michael Rynowecer
June 5, 2024
Clients Single Out the BTI Client Service 30 2024 — Law Firms Best at Client Service The Mad Clientist

Clients Single Out the BTI Client Service 30 2024 — Law Firms Best at Client Service

It's all organic. Clients — more than 300 of them — identify the law firms best at client service — along the 17 dimensions they say are the most crucial drivers. These legal decision makers single out a firm, rank them, and explain why — with no prompts or suggestions.…
BTIConsulting
April 10, 2024
11 Best Practices to Make Your Industry Groups Thrive The Mad Clientist

11 Best Practices to Make Your Industry Groups Thrive

Virtually every new regulation and court decision brings unique industry-specific impacts. Your ability to bring this insight is the difference between being invited in without competition or being left out of the conversation. And — getting much higher rates. The Most Lucrative Differentiator Understanding your client’s industry is the most…
Michael Rynowecer
February 21, 2024
25 Law Firms of All Sizes Top LinkedIn Engagement Touchpoints The Mad Clientist

25 Law Firms of All Sizes Top LinkedIn Engagement Touchpoints

LinkedIn engagement is an underappreciated building block in your client relationship. Corporate counsel treat every comment, like and celebration as a valued touchpoint. This high quality connection adds to the foundational strength you already have — and serves as a credible first touchpoint for others. This makes the case —…
BTIConsulting
November 15, 2023
Litigation Powerhouses: The Law Firms Leading the Litigation Market The Mad Clientist

Litigation Powerhouses: The Law Firms Leading the Litigation Market

Complex and high stakes matters are the sweet spots. This is where the money is headed. Clients are hiring law firms offering: Early assessment no matter how few facts are known An aggressive defense while simultaneously pursuing a settlement Insights about how other companies in the client’s industry handle similar…
BTIConsulting
November 1, 2023
Clients Name 14 Best of the Best Law Firms in Product Liability Litigation The Mad Clientist

Clients Name 14 Best of the Best Law Firms in Product Liability Litigation

Spending is heading up in product liability litigation. Clients are designing and redesigning their products, offering new functionality, manufacturing, and end user interaction. Add in a near record level of product recalls and you have growth in product liability. Please congratulate the Product Liability Litigation Powerhouses and Leaders: The BTI…
BTIConsulting
November 1, 2023