Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service

Only clients can pinpoint the attorneys who are best-of-the-best at client service. We asked them to pinpoint these individuals by name — these are The BTI Client Service All-Stars. This research, the report, and the online directory serve as the gold standard to uncover the best. Used by law firms and corporate counsel alike — it remains the pinnacle of client service performance.

The Only Purely Organic Ranking

The only way to be included in The BTI Client Service All-Stars is through an unprompted, unequivocal recommendation from corporate counsel. No law firm or attorney can submit a name or pay to be included. No firm can nominate an attorney or submit corporate counsel names to be interviewed. The 2024 BTI Client Service All-Stars are identified solely and exclusively by clients.

Clients single out 296 attorneys from 148 law firms. Among these attorneys:

Only 2 are BTI Client Service All-Stars for 5 or more years in a row:

William P Geraghty, Partner, Shook Hardy & Bacon
Jeffrey J. Jones, Partner, Jones Day

16 are BTI Client Service All-Stars for 3 or more years in a row:

Scott N. Godes, Partner, Barnes & Thornburg – 4 years
Michael H. Carpenter, Partner, Carpenter Lipps – 4 years
James F. Bennett, Partner, Dowd Bennett – 4 years
Erin Rhinehart, Co-Managing Partner, Faruki – 4 years
David M. Barkin, Principal, Fish & Richardson – 4 years
Carmine R. Zarlenga, Partner, Mayer Brown – 4 years
Joshua Kipnees, Partner, Patterson Belknap – 4 years
Joseph A. Cancila Jr., Partner, Riley Safer Holmes & Cancila – 4 years
Frank Falzetta, Partner, Sheppard Mullin – 4 years
Jaime L. M. Jones, Partner, Sidley – 4 years
Caroline Turner English, Partner, ArentFox Schiff – 3 years
Mark A. Neubauer, Shareholder, Carlton Fields – 3 years
Stephanie L. Adler-Paindiris, Principal, Jackson Lewis – 3 years
Keith A. Jacoby, Shareholder | Co-Chair, Class Action Practice Group, Littler – 3 years
John C. Dodds, Partner, Morgan Lewis – 3 years
Peter M. Henk, Partner, Shook, Hardy & Bacon – 3 years

3 firms are home to 7 BTI Client Service All-Stars — the highest number:

Jones Day

Littler

Ogletree Deakins

6 firms serve as home to 6 BTI Client Service All-Stars:

Baker Hostetler

DLA Piper

Gibson Dunn

King & Spalding

McGuire Woods

Morgan Lewis

Firms with multiple BTI Client Service All-Stars include:

Carlton Fields
Faegre Drinker
Greenberg Traurig
Latham & Watkins
Covington
Davis Wright Tremaine
Frost Brown Todd
Hogan Lovells
Polsinelli
Reed Smith
Ropes & Gray
Seyfarth
Sheppard Mullin
Alston & Bird
Arnold & Porter
Bartlit Beck
Cooley
Jackson Lewis
Kilpatrick Townsend
Loeb & Loeb   
McCarter & English
Orrick
Robins Kaplan
Skadden
Akin
ArentFox Schiff
Baker Donelson
Baker McKenzie
Ballard Sparh
Barnes & Thornburg

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Blank Rome
Bradley
Buchanan
Cadwalader
Carpenter Lipps
Davis Polk
Day Pitney
Duane Morris
Faruki
Finnegan
Fish & Richardson
Foley & Lardner
Goodwin
Hinckley Allen
Holland & Knight
Hueston Hennigan
Hunton Andrews Kurth
Husch Blackwell
K&L Gates
Kirkland & Ellis
McDermott Will & Emery
Nicolaides Fink Thorpe Michaelides Sullivan
Quintairos, Prieto, Wood & Boyer
Shook, Hardy & Bacon
Sidley
Smith, Gambrell & Russell
Troutman Pepper
Wachtell Lipton

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