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Clients

The Mad Clientist

The 3 Most Awkward Moments of Your Zoom Pitch

Clients are surprisingly understanding of kids, dogs, cats, stray family members making unexpected cameos, and a whole range of other intrusions. They understand it’s part life — inevitable. It’s the personal behaviors and actions making things awkward. We all have our own Zoom habits but 3 stand out to clients…
Michael Rynowecer
April 28, 2021
The Mad Clientist

No One Listens Anymore — But Who Really Cares?

Listening is everything in relationships. Clients, peers, superiors, and subordinates — and we won’t get into personal relationships here — but they count too. Everything about digital communications is slowly, silently, and insidiously eating away at this essential skill. Digital tools are at the forefront of everything we do today…
Michael Rynowecer
April 14, 2021