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BTI Pandemic Update: Outside Counsel Spending & 5 Other Insights Into Client Thinking The Mad Clientist

BTI Pandemic Update: Outside Counsel Spending & 5 Other Insights Into Client Thinking

Clients' spending is linked to company activity (revenue), how stalled their legal issues are, and their future view. Most top legal decision makers tell us they believe the acute phase of the pandemic and its economic consequences will be relatively short term – think months not years. The implications are…
Michael Rynowecer
April 1, 2020
Bet-the-Company Work Right Under Your Nose—Clients Point to 9 New Triggers The Mad Clientist

Bet-the-Company Work Right Under Your Nose—Clients Point to 9 New Triggers

Clients used to have 3 clear criteria to segregate out the bet-the-company matters. Their reasons were cut and dried for years, if not decades. Now they have at least 12. This explains why 32.7% of companies report facing bet-the-company matters—almost double the number from last year (17.6%). The 9 new…
Michael Rynowecer
January 29, 2020
You Think You Won the Work, Your Client Says “Your Budget is Too High” – The Best Answers The Mad Clientist

You Think You Won the Work, Your Client Says “Your Budget is Too High” – The Best Answers

You won the pitch. You had it nailed. You were ready for this pitch way before your client ever asked. You feel like congratulations are in order. Then your client asks for the budget. You work diligently and come up with a number—the number it takes to get the job…
Michael Rynowecer
January 22, 2020