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The Mad Clientist

BTI Benchmarking Outside Audit Management: Managing the Big 4 The Mad Clientist

BTI Benchmarking Outside Audit Management: Managing the Big 4

All too often, people—executives, job hunters, the media and, yes, auditors themselves—collectively refer to the Big 4 as a single entity. For this study, BTI conducted 259 interviews with those most intimate with the Big 4 firms—their clients—to benchmark the strengths and weaknesses of each individual member of the Big…
Michael Rynowecer
September 3, 2013
The BTI Survey of Big 4 Client Service Performance: Clients Rank the Big 4 The Mad Clientist

The BTI Survey of Big 4 Client Service Performance: Clients Rank the Big 4

This exclusive study adds 259 brand new, in-depth interviews with CFOs, CAOs and Controllers to our expansive database of over 13,000 professional services clients to deliver unparalleled insights into the client service performance of the Big 4. Use BTI's exclusive 24-point analysis or draw your own conclusions from hundreds of…
Michael Rynowecer
June 14, 2013
Value Trumps Cost Control as Corporate Counsel’s Top Goal—Corporate Counsel’s 7-Year Itch The Mad Clientist

Value Trumps Cost Control as Corporate Counsel’s Top Goal—Corporate Counsel’s 7-Year Itch

For each of the 6 years prior to 2013, corporate counsel’s top goal was to control legal costs. The 7-year itch struck in 2013—cost control dropped to number 2. The number of corporate counsel who now see delivering value as their top goal soared to 31.8% from 18.7% last year.…
Michael Rynowecer
June 5, 2013