The Mad Clientist

BTI Litigation Outlook 2018 is your guide to understanding how clients’ demands and expectations are changing to help you grow, capture new market opportunities, take smart risks, and spur innovation. After 5 years of spending declines, the litigation market reverses course. Growth for law firms remains tricky as clients resolve…

BTI Executive Insights combines each of BTI’s powerful resources (High-Impact Reports, Insightful Competitive Analysis, and an In-Depth Live Client Briefing via Web Meeting) to give you:Forecasts of the best opportunities for business in 2018 and beyondBy practiceBy industryThe strategies, tactics, and tools to win the workBTI’s Executive Insights not only…

Each year the acts of client service change—gaining in value and sophistication and becoming a little harder to replicate. And every year, a group of law firms figures out how to up their game, leap frog client expectations and leave the other law firms behind. The BTI Most Recommended Law…

Clients say collaborative law firms show deep understanding of client needs across the team, are up to speed on all the issues whenever an attorney joins the team, and are all focused on the same overriding objective. More than anything, the attorneys at the most collaborative firms work at it,…