Successfully involving your clients in the matter management process can mean a steady stream of clients who go out of their way to work with you again and again. BTI Principal Jennifer Dezso shares the template you need for keeping your plan on track.
You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/c3tQz9p2o2A
View Part 1 here: https://youtu.be/O7EUON74Va4
View Part 2 here: https://youtu.be/vCXmeUWi2z0
With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.