What Clients Really Expect from Attorneys—Part 1: Understanding What Clients Want
Not meeting client objectives can leave clients feeling dissatisfied as much, if not more than, the results of the legal outcome. Understanding what your clients want from the very beginning of a matter can affect the success or failure of your client relationship.Jennifer Dezso, BTI Principal, shares one of the…
Michael RynowecerOctober 2, 2017