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The Mad Clientist

The 15 Law Firms with the Strongest Client Relationships in the Health Care Industry The Mad Clientist

The 15 Law Firms with the Strongest Client Relationships in the Health Care Industry

The Health Care industry faces great uncertainty and change. The Affordable Care Act faces a cloudy future as demand rises and the cost of medical technology soars. The big players are plotting their moves with mergers and other plans while regional systems combine resources to create new delivery models—and litigate…
Michael Rynowecer
July 24, 2017
The 12 Law Firms with the Strongest Client Relationships in the Real Estate Industry The Mad Clientist

The 12 Law Firms with the Strongest Client Relationships in the Real Estate Industry

The commercial Real Estate industry shows pockets of growth, trouble, and change. Certain REITs worry about their regulatory status while others are growing—primarily through specialty REITS. High-end transactions are still attracting buyers while there is a large segment of the market trying to restructure tenant leases and financing. This market…
Michael Rynowecer
July 21, 2017
BTI Industry Power Rankings 2017: The Law Firms with the Best Client Relationships in 18 Industries The Mad Clientist

BTI Industry Power Rankings 2017: The Law Firms with the Best Client Relationships in 18 Industries

Having strong primary relationships wins more work from existing clients. Being recommended by clients secures more new clients. Achieving both of these milestones with a single client is ideal—and financially beneficial for law firms. BTI’s client relationship metric—Clientopia—makes assessing your relationships a quantifiable, straightforward task. More than 950 top legal…
Michael Rynowecer
July 11, 2017
4 Keys to Winning More Work The Mad Clientist

4 Keys to Winning More Work

Acting as a business advisor sparks conversations and develops relationships before legal issues arise and leads to capturing high-rate legal work from your clients.Your ability to provide your service in the context of the client’s business will most differentiate you in the eyes of clients. Industry dynamics, current events, emerging…
Michael Rynowecer
June 28, 2017
4 Steps to Building an Unmatched Client Experience: BTI’s Client Relationship Lab The Mad Clientist

4 Steps to Building an Unmatched Client Experience: BTI’s Client Relationship Lab

In Phase 2 of BTI's Post-Matter Follow-Up Plan, Jennifer Dezso, BTI Principal, shares the 4 steps to building an unmatched client experience to effectively close matters and win new work. By delivering a seamless experience targeted to what your client needs you channel superior service into high-impact growth.You can view the…
Michael Rynowecer
June 27, 2017