The Mad Clientist Archives - Page 29 of 85

2/3 of Clients Want Fixed Fees – Why Your New Matters Will Use an AFA

The new client formula for the next normal is in: Increased Demand > Legal Budgets = Fixed Fees Learn to love it. Study it. Memorize it. It will be a force to contend with. Top legal decision makers are staring at increased litigation, compliance, and other demands – all of…

Michael RynowecerJune 3, 2020

The Mad Clientist

Women Associate Job Satisfaction Soars During Pandemic

Women associates’ job satisfaction spiked after the pandemic broke out. Men’s remained unchanged. Law firms did a good job of delivering on associates’ high expectations for how they would be treated and how well-informed they would be. Men have the same concerns but value these behaviors differently than women associates…

Michael RynowecerMay 27, 2020

The Mad Clientist

Clients Expect Full Return in 8 Months, Law Firms 6

Like spring in New England, the talk of reopening is about to go into full bloom... Reopening is the current mainstay of COVID-19 resource center content. The only remaining questions are how and when. Law firms are doing a good job flooding the market with insight about how to reopen…

Michael RynowecerMay 20, 2020

The Mad Clientist

7 Key Questions Clients Are Trying to Answer Right Now: What You Can Do About It

What’s next? How will this play out? How to get ready? Where are we exactly in this thing? Top legal decision makers are asking themselves these very same questions. This thinking dominates client’s mental energy. They may be working on other issues – but this is where their focus lies.…

Michael RynowecerMay 13, 2020

The Mad Clientist

Clients Single Out 37 Midsize Law Firms Punching Way Above Their Weight

Clients – of their own volition – point to 37 midsize firms as bringing the same level of confidence and reliability as the big firms. They look to these firms for a wide variety of risky, delicate, and thorny matters – including highly customized advice about reopening and related issues.…

Michael RynowecerMay 6, 2020

The Mad Clientist

43 Law Firms Clients Say are Winning in the COVID-19 World

New law firm rosters are part of the new reality. The pandemic is redefining corporate counsel objectives and in some cases their core role. Top legal decision makers tell us how a few law firms have really stepped it up, jumped in, and are truly committed. Clients point to 43…

Michael RynowecerApril 29, 2020

The Mad Clientist

Law Firms Scooping First Of New COVID-19 Cases; 8 Tactics Winning This Work

Clients are expecting increases in their litigation budgets. They do not know how big yet – but the estimates are well into the double digits. The new COVID-19 cases have already started rolling in and clients have quickly picked the law firms getting the new work. No competition, no RFPs,…

Michael RynowecerApril 22, 2020

The Mad Clientist

How 25 Client Industries are Impacted & 5 Things You Can Do About It Right Now

Only 15 to 20 industries account for 85% of US legal spending. Of the more than 1500 industries identified by the US Government, a small number will have an enormous impact on law firms. The same proportionality is true for law firm revenue. The typical law firm with more than…

Michael RynowecerApril 15, 2020

The Mad Clientist

Kirkland Crushes $4 billion, What They Do and How They Do It

“I don’t know what their (Kirkland & Ellis) system is, but every partner I meet falls all over themselves to outdo the other in client service and make things happen for us. It’s kind of amazing. I love it.” Managing Director, Large Private Equity Fund Think of the implications, a…

Michael RynowecerApril 8, 2020

The Mad Clientist

BTI Pandemic Update: Outside Counsel Spending & 5 Other Insights Into Client Thinking

Clients' spending is linked to company activity (revenue), how stalled their legal issues are, and their future view. Most top legal decision makers tell us they believe the acute phase of the pandemic and its economic consequences will be relatively short term – think months not years. The implications are…

Michael RynowecerApril 1, 2020