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The Mad Clientist

You Think You Won the Work, Your Client Says “Your Budget is Too High” – The Best Answers The Mad Clientist

You Think You Won the Work, Your Client Says “Your Budget is Too High” – The Best Answers

You won the pitch. You had it nailed. You were ready for this pitch way before your client ever asked. You feel like congratulations are in order. Then your client asks for the budget. You work diligently and come up with a number—the number it takes to get the job…
Michael Rynowecer
January 22, 2020
18 Key Takeaways from BTI’s Annual Market Outlook & Client Service Review The Mad Clientist

18 Key Takeaways from BTI’s Annual Market Outlook & Client Service Review

So many trends on so many fronts. But they all have the same impact—opportunity. Clients are spending more with outside counsel—mostly at higher rates. And, increased complexity drives clients to develop new expectations for client service. We discussed this evolving trend and at least 17 others with more than 1,200…
Michael Rynowecer
January 15, 2020
See the 6th Grade Winner of the BTI Holiday Card contest from the Christa McAuliffe Charter School! The Mad Clientist

See the 6th Grade Winner of the BTI Holiday Card contest from the Christa McAuliffe Charter School!

As is The Mad Clientist’s custom, I asked the 6th graders to provide ideas and drawings (with video instructions) for our holiday cards. All the entries were great – but this one got the nod. Congratulations to Ava and the best for a healthy and prosperous holiday season to you…
Michael Rynowecer
December 18, 2019