4 Reasons Law Firms Lose Their Coveted Spot on The BTI Client Service 30
“How could we have changed? We have done so much.”“Our score dropped and we haven’t changed a single thing in our program.”“What made our score drop, we have made client service a real priority?”2017 saw 53% of The BTI Client Service 30 drop off the list and be replaced by…
Michael RynowecerJanuary 11, 2017