The Mad Clientist - The BTI Consulting Group

The Class Action Outlook for 2018

Class Action litigation keeps on growing. Clients report any news or allegation of even potential wrongdoing is resulting in class action suits against them. This can be seen in the increased number of companies reporting class action suits jumping to 59.0% this year, up from 53.8% last year. Top legal…

Michael RynowecerSeptember 18, 2017

The Mad Clientist

The IP Litigation Outlook for 2018

The number of clients who are engaged in IP litigation jumped to 68.7% from 57.5% last year. High Tech and Telecom lead the charge in terms of overall spending, but IP litigation is spreading to a broader range of industries as technology permeates more and more products. The litigation in…

Michael RynowecerSeptember 15, 2017

The Mad Clientist

The Newest Obstacle to Business Development

Top legal decision makers are loath to give work in new areas to inconsistent law firms because they just don’t know what they will get. Approximately 60% of top legal decision makers now tell us inconsistency is one of the biggest issues they see in their law firms* since first…

Michael RynowecerSeptember 6, 2017

The Mad Clientist

BTI Litigation Outlook 2018: Changes, Trends and Opportunities for Law Firms

BTI Litigation Outlook 2018 is your guide to understanding how clients’ demands and expectations are changing to help you grow, capture new market opportunities, take smart risks, and spur innovation. After 5 years of spending declines, the litigation market reverses course. Growth for law firms remains tricky as clients resolve…

Michael RynowecerSeptember 5, 2017

The Mad Clientist

The Easiest Way to Earn Work from Existing Clients

In The Mad Clientist's newest video he shares the easiest way for you to find ways to provide immediate value to your clients—saving them both time and money—while earning you additional business.You can view the video below, or on YouTube directly here: https://youtu.be/VzXGkhvxhCY We’ll be releasing videos here on The Mad…

Michael RynowecerSeptember 1, 2017

The Mad Clientist

What the FZK is Up with Client Service?

I confess to loving all 26 letters in The Mad Clientist’s ABCs of Client Service equally. This easy read of a book takes a short and lighthearted look at a deadly serious topic—improving client service to drive new business. But I admit, I am especially partial to the letters F, Z,…

Michael RynowecerAugust 30, 2017

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The Class Action Outlook for 2018

The IP Litigation Outlook for 2018

The Newest Obstacle to Business Development

BTI Litigation Outlook 2018: Changes, Trends and Opportunities for Law Firms

The Easiest Way to Earn Work from Existing Clients

What the FZK is Up with Client Service?