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Clients Want to Know: Are You Here to Help Me or to Bill Hours The Mad Clientist

Clients Want to Know: Are You Here to Help Me or to Bill Hours

While most attorneys are there to help their clients, they may also be sending loud, unintended messages that derail their client relationships. The Mad Clientist runs through a few scenarios where attorneys are inadvertently telling clients they don't want to work with them. You can view the video below, or on YouTube…
Michael Rynowecer
June 12, 2017
Client Interviews with Managing Partners only Scratch the Surface The Mad Clientist

Client Interviews with Managing Partners only Scratch the Surface

With your competitors out interviewing wide swaths of their clients, firms who stick solely to Managing Partner interviews are missing out on a catalyst for firm-wide change.You can view the video below, or on YouTube directly here: https://youtu.be/koatZ1Odmvs We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe…
Michael Rynowecer
May 26, 2017