Corporate Counsel Archives - Page 2 of 3 - The BTI Consulting Group

9 Q4 Business Development Hacks

Q4 is one of the best times of the year to develop business. Clients zero in on their mission-critical tasks. Their focus is to get them done. This focus consumes any time for issuing RFPs or big pitches. Corporate counsel want to make it happen before year-end creating a perfect…

Michael RynowecerOctober 11, 2023

The Mad Clientist

6 Insights: The New, Most Powerful Branding Opportunity Since the Website

Clients crave insight into their chosen law firms like never before. Enter LinkedIn law firm pages, serving up everything they desire or, at the very least, a tantalizing peek. The outcome? A two-year upswing in law firm followers on LinkedIn that's nothing short of revealing. Enter BTI's three-year odyssey —…

Michael RynowecerAugust 31, 2023

The Mad Clientist

5 Reasons Clients Are About to Job Hop Like Never Before — and Won’t Bring Their Law Firms With Them

More than ½ of corporate counsel are poised to jump ship. While about 37% of corporate counsel are thrilled with their jobs — almost 2/3 are not. These less-than-thrilled in-house attorneys are either passively or actively looking. They sense more opportunity — and a bump up in pay. And even…

Michael RynowecerMay 11, 2023

The Mad Clientist

Clients have 2 big sources of insomnia. Law firms only cause 1.

Top legal officers are questioning themselves and their strategies. Something they don’t often do. And it’s keeping them up at night. The decision makers are unnerved by their law firms’ behavior—as they are now relying on their outside counsel more than ever before.Almost 30% of corporate counsel are unnerved because…

Michael RynowecerApril 25, 2018

The Mad Clientist

CLOs to Law Firms: Fix Your Client Service or We’re Leaving

A top legal officer at a Fortune 50 company shared the following with me during a feedback interview:“I called my law firm, the one I have spent the most money with for years, with a cybersecurity question. My partner told me the firm had just issued an email alert on…

Michael RynowecerMay 10, 2017

The Mad Clientist

Why New Work Goes to Other Law Firms and Not to You

CLOs, and their in-house teams, now work with 37 law firms in total—down from 42 in 2015*. This is the 3rd smallest law firm roster clients have used in 16 years. Not only have clients cut 5 firms entirely, they have also replaced another 3.This is a stark reminder of…

Michael RynowecerMay 3, 2017

The Mad Clientist

GCs Say Dealing with Law Firms Tiring, Cumbersome

Your client’s time is way more valuable than money. Your clients will tolerate your higher rates and budgets much longer than you wasting their time. While clients don’t like to do it, they can rejigger budgets and apply more price pressure to future work to try to manage their overall…

Michael RynowecerFebruary 22, 2017

The Mad Clientist

The 6 Traits of a BTI Client Service All-Star

Michael RynowecerFebruary 15, 2017

The Mad Clientist

GCs Name 319 Attorneys Absolutely Best at Client Service

319 attorneys from 160 law firms stand out as absolutely best at client service. Not just great—but head and shoulders above the rest as defined solely by clients. These are the BTI Client Service All-Stars 2017. This report celebrates these remarkable attorneys and their ability to rise above all others…

Michael RynowecerFebruary 8, 2017

The Mad Clientist

GCs Name 312 Attorneys Absolutely Best at Client Service

312 attorneys stand out as absolutely best at client service. Not just great—but head and shoulders above the rest as defined solely by clients. These are the BTI Client Service All-Stars 2016.The class of 2016 BTI Client Service All-Stars is especially impressive. Corporate counsel are the most demanding they have…

Michael RynowecerFebruary 10, 2016