Skip to main content
search

Corporate counsel find themselves in the middle of more matters impacting business operations than ever. This means they’re impacting revenue and profit more than ever.

Their CEO’s expect real-time response and practical insights. Corporate counsel input is now a critical input to decisions about market disruption and regulatory volatility. There is no time to waste.

This changes the corporate counsel equations for excellent client service. It makes it harder – a lot harder – to deliver. But – 240 attorneys hit the client service bull’s eye.

They earned the coveted nomination for delivering the best-of-the-best client service.

The Only Purely Organic Ranking

No submissions. No nominations. No suggestions. No payments. Only clients.

Every BTI Client Service All-Star is nominated by corporate counsel. We asked them to pinpoint these individuals by name – these are The BTI Client Service All-Stars.

This exclusive research – this report, and the online directory – serve as the gold standard to uncover the best. Used by corporate counsel and law firms alike – it remains the pinnacle of client service performance.

Clients single out 240 All-Stars firms from 134 firms.

Only 4 navigated clients’ highest client service demands 3 years in a row:

Sean W. Gallagher, Bartlit Beck
John M. Desmarais, Desmarais
Scott A. Edelman, Gibson Dunn
Evan R. Moses, Ogletree Deakins

26 attorneys earned this elite recognition 2 years in a row:

Michael P. Kahn, Akin
Matthew M. Wolf, Arnold & Porter
John David Folds, Baker Donelson
Charles D. Tobin, Ballard Spahr
Meg E. Fasulo, Bartlit Beck
Jennifer A. L. Battle, Carpenter Lipps
Lindsay J. Timlin, Cravath
Katherine M. Bolger, Davis Wright Tremaine
Kelli L. Sager, Davis Wright Tremaine
Brian L. Johnsrud, Duane Morris
Frederick S. Schrils, GrayRobinson
Moez M. Kaba, Hueston Hennigan
David Grossman, Loeb & Loeb

Peter S. Fruin, Maynard Nexsen
Pankit J. Doshi, McDermott Will & Emery
Amir Shenouda, Ph.D., McDonnell Boehnen Hulbert & Berghoff
Robert Scheef, McKool Smith
Jacob D. Albertson, Mitchell Silberberg & Knupp
Barbara J. Miller, Morgan Lewis
Craig Cleland, Ogletree Deakins
Daniel M. Petrocelli, O’Melveny
Richard F. Martinelli, Orrick
Robert C. Stevens, Seyfarth
Kevin A. Woolf, Seyfarth
Christopher K. Larus, Thompson Hine
Michael Roche, Winston & Strawn

Only 2 attorneys earned their organic recognition from multiple clients:

Jonathan Z. King, Cowan Liebowitz & Latman
Jesse Snyder, King & Spalding

3 firms are home to 5 or more BTI Client Service All-Stars:

Littler – 6 All-Stars
Greenberg Traurig – 5 All-Stars
McGuire Woods – 5 All-Stars

12 firms serve as home to 4 BTI Client Service All-Stars:

Ballard Spahr
Dorsey
Duane Morris
Faegre Drinker
Gibson Dunn
Jackson Lewis

Jones Day
Morgan Lewis
Ogletree Deakins
Polsinelli
Steptoe
Williams Mullen

Firms with multiple BTI Client Service All-Stars include:

Home to 3 All-Stars:

A&O Shearman
Arnold & Porter
Covington
Davis Wright Tremaine
Fox Rothschild
Hogan Lovells
Mintz
Mitchell Silberberg & Knupp
Morrison & Foerster
Sidley
Warner Norcross + Judd

Home to 2 All-Stars:

Akerman
ArentFox Schiff
Baker McKenzie
Bartlit Beck
Carpenter Lipps
Chapman and Cutler
Cowan Liebowitz & Latman
Desmarais
Dinsmore
DLA Piper
Haynes and Boone
Hughes Hubbard & Reed
Hunton Andrews Kurth
Latham & Watkins
Maschoff Brennan
Maynard Nexsen

Home to 2 All-Stars:

Perkins Coie
Quarles & Brady
Seyfarth
Skadden
Smith Anderson
Susman Godfrey
Taft
Thompson Hine
Troutman Pepper Locke
UB Greensfelder
Wheeler Trigg O’Donnell
Winston & Strawn
Womble Bond Dickinson
Woods Rogers
Zwillgen

You can see all 240 law firms with BTI Client Service All-Stars in 2025 here. You can also:

Please join me in congratulating each and every BTI Client Service All-Star 2025 for delivering the best-of-the-best client service.

Best in the market ahead.

MBR

Forwarded to you? Get your own copy every week! Subscribe below. 

Stay ahead of the market with BTI's latest research