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Corporate Counsel

7 Unwritten Rules for the Best Outside Counsel Relationships The Mad Clientist

7 Unwritten Rules for the Best Outside Counsel Relationships

Written rules define the protocols of engagement. Unwritten rules define the relationship. These rules reveal themselves through actions and behaviors. It’s virtually impossible to build client relationships without understanding and embracing the unwritten rules. But the rules constantly evolve as clients gain more experience managing outside counsel — and adapt…
BTIConsulting
December 4, 2024
ICYMI: Check out the Latest Insights from The Mad Clientist The Mad Clientist

ICYMI: Check out the Latest Insights from The Mad Clientist

Discover the elite in litigation — the law firms who strike the most fear into their competitors. Recently, interest in the BTI Fearsome Foursome has surged, reflecting a growing recognition of their prowess. Learn innovative strategies to justify and implement rate increases in today's competitive legal landscape, where client expectations…
Michael Rynowecer
July 10, 2024
Top Posts of 2024 So Far The Mad Clientist

Top Posts of 2024 So Far

Client’s naming the best of client service, brand new law firm rankings, business development’s evolution, what your prospects want, and practice highlights top the most popular Mad Clientist posts of the first half of 2024. Use these to drive growth, retain clients, and improve the culture. Each post still offers…
Michael Rynowecer
June 19, 2024
Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service The Mad Clientist

Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service

Only clients can pinpoint the attorneys who are best-of-the-best at client service. We asked them to pinpoint these individuals by name — these are The BTI Client Service All-Stars. This research, the report, and the online directory serve as the gold standard to uncover the best. Used by law firms…
Michael Rynowecer
June 5, 2024
67 Firms Best at Cost Control — And You’ll Never Guess Why The Mad Clientist

67 Firms Best at Cost Control — And You’ll Never Guess Why

Say goodbye to protracted rate negotiations. You can also skip the mandatory rate cuts, RFPs, elaborate reporting protocols, stringent oversight, and micromanagement — all of which are the typical reaction to cost control. The days of draconian cost management are over for now. “I have complete confidence the cost will…
Michael Rynowecer
May 15, 2024