The Mad Clientist - The BTI Consulting Group

Attorneys Pose Biggest Obstacle to Law Firm Growth

“We have met the enemy and he is us.”POGO, April 20, 1970Walt Kelly, Creator and AuthorMarket forces pale in comparison to attorneys as the biggest obstacle to growth at law firms. Law firm marketing leaders believe no-growth markets and ever more demanding clients have less impact than attorney resistance.25.2% of…

Michael RynowecerJanuary 18, 2017

The Mad Clientist

Building Business Development Superstars

A proven tactic for taking share from your competitors – no matter your size: Build the business development skills of partners willing and able to deliver. And don't miss this week's Thursday post, where we'll break down the process for building business development across your firm.You can view the video…

Michael RynowecerJanuary 16, 2017

The Mad Clientist

4 Reasons Law Firms Lose Their Coveted Spot on The BTI Client Service 30

“How could we have changed? We have done so much.”“Our score dropped and we haven’t changed a single thing in our program.”“What made our score drop, we have made client service a real priority?”2017 saw 53% of The BTI Client Service 30 drop off the list and be replaced by…

Michael RynowecerJanuary 11, 2017

The Mad Clientist

Reallocating Your Marketing and Business Development Budget

The Mad Clientist discusses ways your firm can keep up with Big Law marketing and business development budgets in today's Mad Clientist Minute.And don't miss an extended discussion of law firm marketing and business development budgets, client service tactics, and our annual overview of today's market in BTI's Market Outlook…

Michael RynowecerJanuary 9, 2017

The Mad Clientist

Resolutions Rot on the Vine—Do This Instead

AlexeyVis/iSTockPhoto.com Just after Christmas, knights of medieval times would gather together and, one by one, take an oath. Each knight would place their hand on a live (or sometimes roasted) peacock and recommit themselves to the ideals of chivalry for the next 12 months. The peacock was placed in an…

Michael RynowecerJanuary 4, 2017

The Mad Clientist

BTI’s Holiday Wishes 2016

Our best wishes for a holiday season and new year full of promise and peace from The Mad Clientist and everyone at The BTI Consulting Group.You can view the video below, or on YouTube directly here: https://youtu.be/SxmyPNzc6WA

Michael RynowecerDecember 21, 2016

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Attorneys Pose Biggest Obstacle to Law Firm Growth

Building Business Development Superstars

4 Reasons Law Firms Lose Their Coveted Spot on The BTI Client Service 30

Reallocating Your Marketing and Business Development Budget

Resolutions Rot on the Vine—Do This Instead

BTI’s Holiday Wishes 2016