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The Mad Clientist

7 Deadly Sins: Billing Practices Killing Client Relationships

By January 23, 2017No Comments

Your bill: the one communication clients are going to be invested in reviewing and understanding thoroughly.

Bills are the only factor every attorney has in common when delivering work to clients—regardless of which clients you are serving and what practice areas you are in. 

In the first installment of BTI’s newest video feature—Client Relationship Lab: Webisodes with The Mad Clientist—we take an in-depth look at how to perfect billing practices to help set the right tone for the future of your client relationships.

You can view the video below, or on YouTube directly here:

With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

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