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The Mad Clientist

The Law Firms with the Best Client Relationships

Behind every great rainmaker, mover and shaker and leader are great relationships. In fact, replace great with superior. People who make things happen make superior relationships first.People who sell don’t develop nearly as much business as people who develop relationships. New business flows to those individuals and companies who can…
Michael Rynowecer
June 22, 2016
The Mad Clientist

The Most Recommended Law Firms 2016

Last week we shared why 40.1% of legal decision makers recommend their primary law firm to a peer—it all comes back to client service. Client-to-client recommendations are the express lane for new client relationships and new business.Clients tell us there is virtually no limit to the number of actions, strategies…
Michael Rynowecer
June 8, 2016
The Mad Clientist

The 22 Law Firms Best at AFAs

Top legal decision makers identify 22 of the 650 law firms serving large and Fortune 1000 clients as absolutely best at developing and implementing alternative fee arrangements*, and shared 6 reasons these firms stand out:Partners have authority to enter into an AFA quickly. These partners do not have to wait…
Michael Rynowecer
April 27, 2016
The Mad Clientist

More Innovation in the Legal World

Corporate counsel report a dramatic increase in the number of firms making new and different changes while adding value. Clients identify 143 innovative law firms this year—up from 119 last year—making client-facing changes affecting the client experience for the better.Innovation is one of those rare attributes which attracts new business.…
Michael Rynowecer
March 23, 2016