Law Firms Archives - Page 39 of 45 - The BTI Consulting Group

Better. Stronger. Faster. Building the Bionic Associate.

We have the technology. We talked about building a better, stronger, and faster practice leader here. Now it’s time to build a better, stronger, and faster associate.We have little choice. We are forced to equip first year associates with every available tool to make them more billable. The 1900 billable…

Michael RynowecerAugust 24, 2016

The Mad Clientist

Why Big Law Is Winning the Battle for New Work and New Clients

Welcome to our brand-new feature: The Mad Clientist Minute—a short weekly video offering an in-depth look at our data, case studies, analysis, and insight on a wide range of topics including business development, client service, marketing budgets, client feedback, and much more.We’ll be releasing these videos here on The Mad…

Michael RynowecerAugust 15, 2016

The Mad Clientist

Law Firms Fighting 400 Years of History

Client relationships are misunderstood and sometimes twisted affairs. So many attorneys have so many viewpoints on exactly what a client relationship is and what it should be. The reason—and solution—behind this widespread debate may lie in history.Clients rule today’s market. But this is a relatively new phenomenon in the context…

Michael RynowecerAugust 3, 2016

The Mad Clientist

Clients to Law Firms: Most of You Still Stuck in the Past

“If you dislike change, you're going to dislike irrelevance even more.” …

Michael RynowecerJuly 27, 2016

The Mad Clientist

The BTI Clientopia 24—Clients Name the Law Firms with the Best Client Relationships

At the end of the day this business is about relationships. The more relationships the better. The bigger the better. No matter what your size or scope—you can’t have too many relationships. The secret sauce behind the best relationships combines the best client service with the best business development skills.…

Michael RynowecerJune 29, 2016

The Mad Clientist

The Law Firms with the Best Client Relationships

Behind every great rainmaker, mover and shaker and leader are great relationships. In fact, replace great with superior. People who make things happen make superior relationships first.People who sell don’t develop nearly as much business as people who develop relationships. New business flows to those individuals and companies who can…

Michael RynowecerJune 22, 2016

The Mad Clientist

Clients See Ghosts of 2008 Return—This Time Will Be Different

The risk/reward ratio for law firms and top legal decision makers has just made its biggest change in 8 years. Your client’s concern about risk is soaring to levels not seen since the last economic crisis. In this context, it is not surprising to see top attorney rates hit new…

Michael RynowecerJune 15, 2016

The Mad Clientist

Client Service Recovers from Record Drop Driving New Business Gains

Only 40.1% of clients recommend their primary law firm to a peer, after the second biggest drop on record last year, when 33.3% of clients recommended their primary law firms. The increase is impressive but still leaves more than half of all clients wanting—and these clients will seek out, find…

Michael RynowecerJune 1, 2016

The Mad Clientist

How To Be One of 6 New Law Firms Clients Audition for Big-Time Work

Top legal decision makers added 6 new law firms to their panels, bringing the total up to 42* from a record low 36 in 2014. While up a bit, 42 firms remains the second-smallest panel in the last 16 years.Client service reached an all-time low in 2014 and the impact on…

Michael RynowecerMay 25, 2016

The Mad Clientist

7 Rules to Virtually Double the Practices You Deliver to Clients

The typical primary law firm delivers 1.8 practices to each of their major clients. The best performers, those who collaborate and set the standard for superior client service, deliver 3.2 practices to their clients.The law firms with strong collaborators get more business while keeping competitors out of their client base.…

Michael RynowecerMay 18, 2016