Skip to main content
Tag

General Counsel

6 Ways to Win New Business with the 42% of Clients Who Don’t Ever Do Pitches The Mad Clientist

6 Ways to Win New Business with the 42% of Clients Who Don’t Ever Do Pitches

42% of clients don’t want to hear your pitch — or anyone else’s pitch. “I know the players, I know the partners, and if I don’t — I ask somebody I know. We don’t do pitches.” –   EVP and General Counsel, Large Financial Services Organization “If I don’t know who…
Michael Rynowecer
September 29, 2021
Breaking News: Associate Job Satisfaction Down by 14% this Year The Mad Clientist

Breaking News: Associate Job Satisfaction Down by 14% this Year

Our 2nd Associate survey of the pandemic era reveals a 14% drop in their job satisfaction from last year. And this drop makes things look better than they are. The number of associates giving lower marks also increased substantially. In short — more associates are less happy. The drop is bigger with mid-level associates (3…
Michael Rynowecer
September 22, 2021
Clients Single Out 207 Attorneys Delivering the Best Client Service in M&A The Mad Clientist

Clients Single Out 207 Attorneys Delivering the Best Client Service in M&A

Clients point to 207 attorneys who climbed the wall of worry to deliver exceptional client service. Better than all others. These M&A BTI Client Service All-Stars immediately were able to grasp client’s new needs (often before they did), expectations and risks. And, they set the standard for delivering the absolute…
Michael Rynowecer
September 8, 2021