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BTI Report

ICYMI: Check out the Latest Insights from The Mad Clientist The Mad Clientist

ICYMI: Check out the Latest Insights from The Mad Clientist

Discover the elite in litigation — the law firms who strike the most fear into their competitors. Recently, interest in the BTI Fearsome Foursome has surged, reflecting a growing recognition of their prowess. Learn innovative strategies to justify and implement rate increases in today's competitive legal landscape, where client expectations…
Michael Rynowecer
July 10, 2024
Top Posts of 2024 So Far The Mad Clientist

Top Posts of 2024 So Far

Client’s naming the best of client service, brand new law firm rankings, business development’s evolution, what your prospects want, and practice highlights top the most popular Mad Clientist posts of the first half of 2024. Use these to drive growth, retain clients, and improve the culture. Each post still offers…
Michael Rynowecer
June 19, 2024
Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service The Mad Clientist

Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service

Only clients can pinpoint the attorneys who are best-of-the-best at client service. We asked them to pinpoint these individuals by name — these are The BTI Client Service All-Stars. This research, the report, and the online directory serve as the gold standard to uncover the best. Used by law firms…
Michael Rynowecer
June 5, 2024
11 Best Practices to Make Your Industry Groups Thrive The Mad Clientist

11 Best Practices to Make Your Industry Groups Thrive

Virtually every new regulation and court decision brings unique industry-specific impacts. Your ability to bring this insight is the difference between being invited in without competition or being left out of the conversation. And — getting much higher rates. The Most Lucrative Differentiator Understanding your client’s industry is the most…
Michael Rynowecer
February 21, 2024
Clients Single Out the Law Firms on the Leading Edge: Helping Clients Implement Strategic Change The Mad Clientist

Clients Single Out the Law Firms on the Leading Edge: Helping Clients Implement Strategic Change

More than 80% of clients are going through a business transformation. 67% of corporate counsel are playing a mission-critical role in this transformation — and they single out the law firms best suited for this high-value new and novel work. These firms are best at delivering on the all-new expectations…
Michael Rynowecer
February 14, 2024
6 Reasons Clients Single Out This Year’s BTI Client Service All-Stars The Mad Clientist

6 Reasons Clients Single Out This Year’s BTI Client Service All-Stars

Top legal decision makers point to 6 reasons well beyond super responsiveness and client focus to define the pinnacle of client service — which is exactly where the BTI Client Service All-Stars stand. These 6 reasons are:BTI Client Service All-Stars are sensible, realistic, appropriate, and immediately helpful. Clients can instantly…
Michael Rynowecer
February 16, 2022