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Only 475 attorneys meet the ultimate test. Clients tell us there is no higher honor.

Top legal decision makers single out these rare attorneys as delivering the best client service among all others — by name. Again, not just good, but better than all others. Clients are free to select from the universe of all the attorneys they know as we offer no lists, prompting, or suggestions. And we don’t take self-submitted entries or any other self-promotion. You can only earn this one with your clients.

Only 9 attorneys earn multiple nods as BTI Client Service All-Stars — meaning more than one client singles out this attorney. These include:

Sheila L. Birnbaum
Partner, Dechert

Jerry W. Blackwell
Founder & Chairman, Blackwell Burke

Dale J. Giali
Partner, Mayer Brown

Jason M. Hille
Partner, Foley & Lardner

Craig A. Hoffman
Partner, BakerHostetler
(Also named a BTI Client Service All-Star 2 years in a row)

Patricia J. Lane
Partner, Foley & Lardner

Andrew S. Marovitz
Partner, Mayer Brown
(Also named a BTI Client Service All-Star 3 years in a row)

David S. Rosenbloom
Partner, McDermott Will & Emery
(Also named a BTI Client Service All-Star 2 years in a row)

Jeffrey T. Thomas
Partner, Gibson Dunn
(Also named a BTI Client Service All-Star 2 years in a row)

A mere 2 attorneys make the BTI Client Service All-Star grade for 4 years in a row — both from the same firm:

Ron Chapman, Jr.
Shareholder, Ogletree Deakins

Craig Cleland
Shareholder, Ogletree Deakins

Only 3 attorneys make The BTI Client Service All-Stars 3 years in a row:

Daniel P. Dinapoli
Partner, Arnold & Porter

Andrew S. Marovitz
Partner, Mayer Brown

William P. Geraghty
Partner, Shook, Hardy & Bacon

Jones Day is home to the largest number of BTI Client Service All-Stars with 14, Gibson Dunn is close behind with 12. Holland & Knight sports 11, while Greenberg Traurig comes in at 10, their highest showing ever. Overall, the 2020 BTI Client Service All-Stars represent 181 law firms of all sizes.

You can read about the 5 reasons clients single out their BTI Client Service All-Stars performance in my post last week or in the just-released report honoring each of the BTI Client Service All-Stars 2020.

Please join me in congratulating each and every attorney who becomes a BTI Client Service All-Star this year. Each year clients become more demanding and these attorneys rise to the occasion. Visit us at BTI Client Service All-Stars 2020 to view the 475 attorneys honored and to download a copy of the full report.

And stay tuned, we will be publishing more about this elite group including their client philosophies, client comments, and more. Be sure you subscribe to be among the first to know what top legal decision makers see and think.

Be well. Be safe. Be cautious.


The MAD Clientist

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