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50 Midsize Firms Clients Say Deliver Superior Client Service — The BTI Midsize Client Service Masters The Mad Clientist

50 Midsize Firms Clients Say Deliver Superior Client Service — The BTI Midsize Client Service Masters

Corporate counsel point to 50 midsize and smaller firms as delivering superior client service. Clients are using more midsize law firms than ever. With demand well in excess of supply and Big Law at capacity, midsize firms are getting some of the best opportunities for new work they have seen…
Michael Rynowecer
April 27, 2022
BTI Client Service A-Team: The Law Firms Best at Unprompted Communication The Mad Clientist

BTI Client Service A-Team: The Law Firms Best at Unprompted Communication

Unprompted communication is ongoing — and targeted — dialogue with clients. Legal decision makers see value in firms able to anticipate required information before being asked, including case-specific as well as general communication about upcoming issues they might face. Also, learn what it is exactly and what it means, according…
BTIConsulting
April 20, 2022