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BTI Client Service A-Team: The Law Firms Best at Unprompted Communication The Mad Clientist

BTI Client Service A-Team: The Law Firms Best at Unprompted Communication

Unprompted communication is ongoing — and targeted — dialogue with clients. Legal decision makers see value in firms able to anticipate required information before being asked, including case-specific as well as general communication about upcoming issues they might face. Also, learn what it is exactly and what it means, according…
BTIConsulting
April 20, 2022
BTI Client Service A-Team: The Law Firms Best at Advising on Business Issues The Mad Clientist

BTI Client Service A-Team: The Law Firms Best at Advising on Business Issues

Legal decision makers look for informed opinions and recommended courses of action. Concrete advice provided with an understanding of business implications separates clinical analysis from higher-value, contextual counsel. Also, learn what it is exactly and what it means, according to clients. Corporate counsel rank the following firms as best at…
BTIConsulting
April 20, 2022
BTI Client Service A-Team: The Law Firms Best at Dealing with Unexpected Changes The Mad Clientist

BTI Client Service A-Team: The Law Firms Best at Dealing with Unexpected Changes

Legal decision makers believe your experience enables you to be fully prepared for any unexpected changes arising in a matter. Clients look to you to guide them through the issues they didn’t expect. An inability to adapt to new circumstances makes the client question your skills and quality. And the…
BTIConsulting
April 13, 2022