The Mad Clientist - The BTI Consulting Group

5 Client Facing Facts I Want to Shout From the Rooftops

It’s been an amazing run. And it may just keep going. But, clients report 5 little-noticed circumstances enabling law firms to either keep the surge going for years — or cut it short at the end of the next matter. 5 factors reveal why some firms will enjoy streams of…

Michael RynowecerJune 15, 2022

The Mad Clientist

7 Novel Approaches To Winning The War For Talent

The days of having the pick of the recruiting litter ended in an instant. Law firms have largely relied on reaching a bigger pool of talent — with little effort to create inbound leads. Opening new offices doesn’t increase the flow of inbound candidates. The firms able to create a…

Michael RynowecerJune 8, 2022

The Mad Clientist

New Uptakes in the Market, My Career Path and More on Pioneers and Pathfinders Podcast with Stephen Poor

Thank you Stephen Poor for a thoughtful interview and conversation as part of your Pioneers and Pathfinders podcast series. We discussed thought leadership, client service post-pandemic, a bit about the path I took in my career, and a few other interesting topics. You can find the podcast here. I always learn something…

Michael RynowecerJune 1, 2022

The Mad Clientist

Clients Flock to Law Firm LinkedIn Sites

Top legal decision makers want to learn more about what’s going on at their law firms and stay on top of thought leadership. These are just 2 reasons why growth in law firm followers on LinkedIn is rising faster than law firm revenue and profits. Followers can discover what direction…

Michael RynowecerMay 18, 2022

The Mad Clientist

Clients: ESG is a Millstone Around My Neck – 4 Ways You Can Help

The quote above is at an extreme, but there are more top legal decision makers at this end of the spectrum than not. This is especially true in the following industries: Industrial Manufacturing Food Agriculture Consumer Products Mega Brands Chemicals Oil & Gas Power Generation Tier 1 Auto Supply Chain…

Michael RynowecerMay 11, 2022

The Mad Clientist

Why Rates Are Only the 2nd Biggest Issue Rubbing Clients the Wrong Way

Rates are sky-high and only heading higher. Client concern about rates is gaining momentum. But they tell us they are more troubled by a much bigger issue — 45% say their law firms are not fully invested in the relationship or the matter. To take things further, men and women…

Michael RynowecerMay 4, 2022

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5 Client Facing Facts I Want to Shout From the Rooftops

7 Novel Approaches To Winning The War For Talent

New Uptakes in the Market, My Career Path and More on Pioneers and Pathfinders Podcast with Stephen Poor

Clients Flock to Law Firm LinkedIn Sites

Clients: ESG is a Millstone Around My Neck – 4 Ways You Can Help

Why Rates Are Only the 2nd Biggest Issue Rubbing Clients the Wrong Way