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The Mad Clientist Minute: The Weekly Video to Help You Drive More Business The Mad Clientist

The Mad Clientist Minute: The Weekly Video to Help You Drive More Business

You spoke and we listened. After many requests for short, concise video clips—we are pleased to announce our brand-new video feature: The Mad Clientist Minute. These highly focused weekly videos offer an in-depth look at BTI’s research, experience, data, case studies, and analysis. BTI Principal Jennifer Petrone Dezso and I will…
Michael Rynowecer
September 14, 2016
How Big Law Uses Client Feedback Differently The Mad Clientist

How Big Law Uses Client Feedback Differently

BTI's research finds big law uses client feedback in ways most firms typically don’t consider—while finding ways to push traditional client feedback a step further than expected.You can view the video below or on YouTube directly, here: https://youtu.be/tYOkr9LK1CE We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe…
Michael Rynowecer
September 6, 2016
Clients: “To Get Hired Today Law Firms Must Understand My Business Needs” The Mad Clientist

Clients: “To Get Hired Today Law Firms Must Understand My Business Needs”

This week The Mad Clientist details the single biggest factor clients use when evaluating whether or not to hire a law firm.You can view the video below or on YouTube directly, here: https://youtu.be/UjLQAuJC-CQ We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe today (in the box at…
Michael Rynowecer
August 29, 2016