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The Mad Clientist

BTI Client Service A-Team: The Law Firms Best at Client Focus

By December 2, 2016No Comments

15 years ago, Client Focus was about returning phone calls and getting documents back to clients. Those days are long gone. Top legal decision makers define Client Focus as the ability to understand their overall objectives, as well as the different objectives for each individual matter.

Corporate counsel report law firms can speak about the overall objectives but a select few work towards the different objectives needed for each individual matter.

Corporate counsel rank the following firms as best at Client Focus in the just-released BTI Client Service A-Team 2017. Please join us congratulating these firms on this well-earned honor:

Best of the Best in Client Focus:

  • Cooley
  • Dentons
  • DLA Piper
  • Gibson, Dunn & Crutcher
  • Jones Day
  • Morgan Lewis
  • Reed Smith
  • Skadden, Arps, Slate, Meagher & Flom

Leaders in Client Focus:

  • Baker & McKenzie
  • BakerHostetler
  • Covington & Burling
  • Cravath, Swaine & Moore
  • Crowell & Moring
  • Dechert
  • K&L Gates
  • Kirkland & Ellis
  • Latham & Watkins
  • McGuireWoods
  • Norton Rose Fulbright
  • Ogletree, Deakins, Nash, Smoak & Stewart
  • Paul, Weiss
  • Polsinelli
  • Seyfarth Shaw
  • Sidley Austin
  • Thompson Coburn
  • Wachtell, Lipton, Rosen & Katz
  • White & Case

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