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Law Firms

The Mad Clientist

How Client Focus Can Go So Wrong

The quest for the best solution can make even the most savvy, thoughtful professional tone deaf.Clients think of client focus as you working towards meeting their targeted objective, which may or may not be the perfect solution. 70% of lawyers define client focus as coming up with the best possible…
Michael Rynowecer
October 11, 2017
The Mad Clientist

Building Activity-Based Client Service Metrics

Aligning partner objectives with client service metrics changes the effectiveness of client service standards for the better. The Mad Clientist shares 3 of the activity-based metrics top-performing firms use to help you get started.You can view the video below, or on YouTube directly here: https://youtu.be/OR2fW4roNMw We’ll be releasing videos here on…
Michael Rynowecer
October 9, 2017
The Mad Clientist

Changing Your Law Firm’s Culture to Drive Growth

The Mad Clientist shares how embedding a client-focused mindset in your firm can change the culture, and drive business development. You can view the video below, or on YouTube directly here: https://youtu.be/p0-OxMMxdnw We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe today (in the box at the upper…
Michael Rynowecer
September 18, 2017
The Mad Clientist

The Easiest Way to Earn Work from Existing Clients

In The Mad Clientist's newest video he shares the easiest way for you to find ways to provide immediate value to your clients—saving them both time and money—while earning you additional business.You can view the video below, or on YouTube directly here: https://youtu.be/VzXGkhvxhCY We’ll be releasing videos here on The Mad…
Michael Rynowecer
September 1, 2017