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The Mad Clientist

Is Poor Matter Management Putting Your Client Relationships at Risk?

By September 25, 2017April 16th, 2020No Comments

Clients want project management from their legal providers and it’s clear they are not receiving it. When clients mention issues with poor project management they are focused on 4 core areas: staffing, timelines, budgeting & billing, and changes in scope. See how setting and managing client expectations in these areas can be a true differentiator for law firms. 

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