The Mad Clientist - The BTI Consulting Group

A New Beginning Awaits

Even the all-powerful Pointing has no control over the situation. Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar.…

Michael RynowecerJanuary 1, 2016

The Mad Clientist

Clientelligence Named a Best Book of 2015

We are thrilled to announce Michael Rynowecer's new book, Clientelligence: How Superior Client Relationships Fuel Growth and Profits, has been named to Kirkus Reviews' Best Books of 2015.A Top 10 Best 2015 Indie Books That'll Get You Talking, Clientelligence is described by Kirkus as "deftly written and well-presented; principals of any service…

Michael RynowecerDecember 21, 2015

The Mad Clientist

The Mad Clientist’s Holiday Wishes

Warmest wishes for the happiest of holidays from The Mad Clientist and everyone at The BTI Consulting Group.

Michael RynowecerDecember 16, 2015

The Mad Clientist

BTI Market Outlook and Client Service Review 2016 Webinar

Join BTI as we discuss the best new opportunities for 2016, how new client service leaders make it to the top and what they do to stay there.The legal market may be flat-lining in terms of growth, but under the surface is a dynamic, fast-changing environment. The hot industries and…

Michael RynowecerDecember 16, 2015

The Mad Clientist

The 30 Best Law Firms for Client Service: The Three-peat Champ, the High-Fliers, and the Newcomers

Clients have spoken, voted and ranked. Skadden is best at client service for 3 years in a row. Hogan Lovells soars as does McGuireWoods and BakerHostetler. The client service race is on and new players are mixing up the game. In each of the last 15 years The BTI Consulting…

Michael RynowecerDecember 9, 2015

The Mad Clientist

15 Best Opportunities and Trends for 2016

It’s a special time of year for The Mad Clientist as he clears his desk and combs through each of the 319 in-depth, independent interviews with corporate counsel BTI wrapped up in October of 2015. The goal: find the best opportunities for law firms in 2016.15 opportunities to drive growth…

Michael RynowecerDecember 2, 2015

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A New Beginning Awaits

Clientelligence Named a Best Book of 2015

The Mad Clientist’s Holiday Wishes

BTI Market Outlook and Client Service Review 2016 Webinar

The 30 Best Law Firms for Client Service: The Three-peat Champ, the High-Fliers, and the Newcomers

15 Best Opportunities and Trends for 2016