Client Testimonials Archives - The BTI Consulting Group

Clients Single Out 43 Midsize Law Firms for Punching Way Above Their Weight

It wasn’t just Big Law who stepped up big over the last year. Small and midsize firms stepped up big as well. Clients point to 43 small and midsize firms — by name — as punching way above their weight class. Top legal decision makers look to these firms with…

Michael RynowecerJune 9, 2021

The Mad Clientist

Law Firm Web Traffic Skyrockets, These 25 Firms Keep the Momentum Going

Law firms hit the search engine jackpot. Organic traffic broke records and changed a few firms’ thinking about digital marketing. But, in the end, law firms built it and clients came — in droves. Organic traffic grew 36% for the Am Law 200. The growth is uneven — with 23%…

Michael RynowecerMay 26, 2021

The Mad Clientist

Clients Clueless About Law Firm DEI Efforts

82% of top legal decision makers say they know virtually nothing about their law firms’ DEI strategies and actions. The only thing resembling a silver lining here is this number was 92% 3 years ago. The closest these clients ever get to law firms DEI plans are the statistics they…

Michael RynowecerMay 19, 2021

The Mad Clientist

Clients Say the Nicest Things: Learn Why from the 14 Examples About 14 Firms

Some firms manage to impress the living daylights out of their clients. These clients notice and say really nice things. They may not say them in the moment to their attorneys, but they are sure thinking it. Clients have had a lot of time to think about this over the…

BTIConsultingMay 12, 2021