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BTI Research

ICYMI: Check out the Latest Insights from The Mad Clientist The Mad Clientist

ICYMI: Check out the Latest Insights from The Mad Clientist

Discover the elite in litigation — the law firms who strike the most fear into their competitors. Recently, interest in the BTI Fearsome Foursome has surged, reflecting a growing recognition of their prowess. Learn innovative strategies to justify and implement rate increases in today's competitive legal landscape, where client expectations…
Michael Rynowecer
July 10, 2024
Top Posts of 2024 So Far The Mad Clientist

Top Posts of 2024 So Far

Client’s naming the best of client service, brand new law firm rankings, business development’s evolution, what your prospects want, and practice highlights top the most popular Mad Clientist posts of the first half of 2024. Use these to drive growth, retain clients, and improve the culture. Each post still offers…
Michael Rynowecer
June 19, 2024
Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service The Mad Clientist

Clients Single Out 296 Attorneys from 148 Firms for The Best Client Service

Only clients can pinpoint the attorneys who are best-of-the-best at client service. We asked them to pinpoint these individuals by name — these are The BTI Client Service All-Stars. This research, the report, and the online directory serve as the gold standard to uncover the best. Used by law firms…
Michael Rynowecer
June 5, 2024
Clients Single Out the BTI Client Service 30 2024 — Law Firms Best at Client Service The Mad Clientist

Clients Single Out the BTI Client Service 30 2024 — Law Firms Best at Client Service

It's all organic. Clients — more than 300 of them — identify the law firms best at client service — along the 17 dimensions they say are the most crucial drivers. These legal decision makers single out a firm, rank them, and explain why — with no prompts or suggestions.…
BTIConsulting
April 10, 2024
7 Top Insights and Takeaways from our Market Outlook and Client Service Review Webinar The Mad Clientist

7 Top Insights and Takeaways from our Market Outlook and Client Service Review Webinar

Law firms understanding the 2024 market drivers will perform exceptionally well. Others will be hit or miss. Corporate counsel love the challenges of the market drivers and want law firms who can relate to why they enjoy the work — as well as their core needs. The ability to meet…
Michael Rynowecer
February 7, 2024