The Mad Clientist Archives - Page 40 of 85

The 52 Law Firms Clients Single Out as Best at Innovation

Who knew. Law firms are innovative. Well, at least half of them are, according to top legal decision makers. Clients point to 338 law firms who bring a meaningful innovation or use of technology. But, most firms bring only select aspects of client needs and priorities. These firms are on…

Michael RynowecerSeptember 5, 2018

The Mad Clientist

9 Reasons Practices Thrive While Others Struggle

Law firm performance is lumpy.A small number of practice groups thrive in up, down, and even hostile markets—while others dwindle in the best of conditions. You can see this within a law firm or across a spectrum of different law firms. Thriving practices use strategies and tactics the others don’t.…

Michael RynowecerAugust 29, 2018

The Mad Clientist

BTI Legal Innovation and Technology Outlook 2019: Clients Rank Their Needs and Law Firm Performance

BTI's newly released report delineates exactly how clients perceive 338 law firms, and which 52 are the absolute best in the eyes of clients—The BTI Innovation Champions. As the strength of innovation continues to rise, it will become more difficult for firms not embracing new strategies to catch up. BTI…

Michael RynowecerAugust 28, 2018

The Mad Clientist

10 Lessons from the 10 Most Popular Posts

The Mad Clientist, BTI’s blog, is just a few blog posts shy of 200 posts. Our goal is to make each post more insightful than the next—with an occasional break for insightful humor or offbeat topics. We also learn many lessons as to why some posts are more popular than…

Michael RynowecerAugust 22, 2018

The Mad Clientist

New York Firm to Merge with a Magic Circle Firm?

A Brief Lesson in Modern History—How Lateral Rules Were RewrittenEveryone knew you couldn’t pull laterals out of the big NY firms—until Kirkland, Paul, Weiss, and a few others did. Quinn grabbed partners out of Skadden who have now been plucked out of Quinn by Dechert. The new rules are: every…

Michael RynowecerAugust 15, 2018

The Mad Clientist

EY Circles Its Legal Prey as It Acquires Riverview

Another move, another round of guessing. The Big 4 legal services question is no longer if and when—it’s how much and how fast.How are the Big 4 going to make their law splash known? EY just took another step closer. More of a baby step than PwC setting up a…

Michael RynowecerAugust 8, 2018

The Mad Clientist

The 94 Law Firms Clients Recommend Most

Top legal decision makers have a time-honored code—they will recommend the law firms doing a much better job than anyone else. Even the most contentious competitors will share these recommendations for one simple reason—each one knows they could easily face a high-cost-of-failure circumstance—and want to know what the best options…

Michael RynowecerAugust 1, 2018

The Mad Clientist

BTI Most Recommended Law Firms 2018

Each year the acts of client service change—gaining in value and sophistication and becoming a little harder to replicate. And every year, a group of law firms figures out how to up their game, leap frog client expectations and leave the other law firms behind. The BTI Most Recommended Law…

Michael RynowecerJuly 26, 2018

The Mad Clientist

93% of Clients Recommend a Law Firm—It’s Probably Not You

Only 1 in 3 clients recommends their primary law firm to a peer. A level rivaling both last year and 15 years ago. The reason for the drop: clients expect more. Much more. In their minds, they are spending more money with outside counsel—mostly on complex matters. The complex matters…

Michael RynowecerJuly 25, 2018

The Mad Clientist

7 Questions to Ask Every Client Before August 15

Let’s play word association.I say: “July or August”You say: “Vacations, people out, summertime” Top legal officers say: “Next year’s budgets, end of year results, and adjust for the 2nd half of the year” Large clients are thinking about next year’s budget right now. Many have submitted their first drafts to management.…

Michael RynowecerJuly 18, 2018