Michael Rynowecer, Author at The BTI Consulting Group

The Easiest Way to Earn Work from Existing Clients

In The Mad Clientist's newest video he shares the easiest way for you to find ways to provide immediate value to your clients—saving them both time and money—while earning you additional business.You can view the video below, or on YouTube directly here: https://youtu.be/VzXGkhvxhCY We’ll be releasing videos here on The Mad…

Michael RynowecerSeptember 1, 2017

The Mad Clientist

What the FZK is Up with Client Service?

I confess to loving all 26 letters in The Mad Clientist’s ABCs of Client Service equally. This easy read of a book takes a short and lighthearted look at a deadly serious topic—improving client service to drive new business. But I admit, I am especially partial to the letters F, Z,…

Michael RynowecerAugust 30, 2017

The Mad Clientist

5 Steps to Delivering More Value without Discounting Fees

Pricing discussions with clients tend to end with the same question: What discount can I get?Jennifer Dezso, BTI Principal, shares the 5 steps to take to show how much value you bring while establishing the precedent the relationship is going to be built on moving forward—one that doesn't include discounts. You…

Michael RynowecerAugust 28, 2017

The Mad Clientist

GCs Name 15 Peak Performing Law Firms

Client-facing activities are not all exactly equal. A few rise above all the many other important and influential things law firms do to deliver their services. Client service stands squarely at the very top of the heap. Client service drives new business, client retention, and higher rates. Your brand comes…

Michael RynowecerAugust 23, 2017

The Mad Clientist

BTI Executive Insights 2018

BTI Executive Insights combines each of BTI’s powerful resources (High-Impact Reports, Insightful Competitive Analysis, and an In-Depth Live Client Briefing via Web Meeting) to give you:Forecasts of the best opportunities for business in 2018 and beyondBy practiceBy industryThe strategies, tactics, and tools to win the workBTI’s Executive Insights not only…

Michael RynowecerAugust 23, 2017

The Mad Clientist

The Most Recommended Law Firms 2017

Top legal decision makers have a time-honored code—they will recommend the law firms who do a much better job than anyone else. Even the most contentious competitors will share these recommendations for one simple reason—each one knows they could easily face a high-cost-of-failure circumstance—and want to know what the best…

Michael RynowecerAugust 16, 2017

The Mad Clientist

BTI Most Recommended Law Firms 2017

Each year the acts of client service change—gaining in value and sophistication and becoming a little harder to replicate. And every year, a group of law firms figures out how to up their game, leap frog client expectations and leave the other law firms behind. The BTI Most Recommended Law…

Michael RynowecerAugust 15, 2017

The Mad Clientist

Creating an Effective Risk Assessment Tool for Clients

The Mad Clientist shares a quick and effective way for law firms of all sizes to create a useful risk assessment tool for each of your clients.You can view the video below, or on YouTube directly here: https://youtu.be/kVcAuSOknGA We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe…

Michael RynowecerAugust 14, 2017

The Mad Clientist

BTI’s Law Firms with the Best Collaboration 2017

Clients say collaborative law firms show deep understanding of client needs across the team, are up to speed on all the issues whenever an attorney joins the team, and are all focused on the same overriding objective. More than anything, the attorneys at the most collaborative firms work at it,…

Michael RynowecerAugust 10, 2017

The Mad Clientist

Clients Name the Law Firms with the Best Collaboration

Collaboration within a law firm—or lack thereof—stares right in your client’s eyes. Any matter or issue larger than a bread box demands attorneys work together. Your clients are acutely aware of the levels of collaboration with each client experience. Clients hesitate to give more than one or two matters to…

Michael RynowecerAugust 9, 2017