The 113 Law Firms Clients Love Most

Clients prefer to work with firms they like. They will pour their hearts out about their deepest, most vexing problems to firms they love.

The loved firms get first access to everything. Especially the plum work with the record-setting rates.

Love easily eclipses satisfaction and trust – think client devotion.

Fee discussions are easier, and you are always the first to know of anything remotely meaningful. These clients will advocate for you inside and outside their organization – and make you better at what you do.

The 113 law firms earning this rare emotional support:

•  Help clients succeed
    Making in-house counsel look effective and insightful to business leaders and executives.

•  Are unfailingly reliable
    Clients never wonder whether the firm will show up when it counts.

•  Act quickly and decisively
    Especially when clients face uncertainty or change.

•  Make it easy to work with them
    Forget friction, false starts, and clunky administrative processes – everything runs smoothly.

•  Understand client’s business deeply
    They connect legal advice to business outcomes.

•  Anticipate needs
    Jump in and proactively address the problems clients have not articulated quite yet.

•  Include clients early in strategy discussions
    It’s a collaboration where clients want to make their law firms as successful as outside counsel want to make their clients.

•  Field the absolute best team for each matter
    No such thing as a “B” team for these clients.

•  Communicate without being prompted, keeping clients informed and prepared
    Ongoing dialogue with clients is the norm – the information is constantly flowing on a real time basis.

•  Deliver practical, actionable recommendations clients can immediately use
    So down to earth clients can forward them to their CEO without editing.

These firms are deeply embedded in client success. They become part of it – making them indispensable.

Congratulations to the 113 firms loved by clients: