Top clients single out 565 attorneys delivering the absolute best client service — standing above all others. These are the BTI Client Service All-Stars 2022.
Corporate legal decision makers single out each BTI Client Service All-Star — by name and in an unprompted manner. No attorney or firm can self-nominate, self-refer, nor pay to be included among these elite attorneys. Clients have the final — and only — say.
This year’s BTI Client Service All-Stars lineup is robust. We see return performances as well as new All-Stars who make their debut. They are all bound by a single theme — the ability to stand above the rest in client service.
BTI’s 21st annual BTI Client Service All-Stars include some new records.
2 attorneys are nominated by 6 clients each:
Andrew Serwin, Partner, DLA Piper
Lisa Sotto, Partner, Chair of the Global Privacy and Cybersecurity Practice, Hunton Andrews Kurth
In addition, 25 more attorneys are recognized by more than one client — The BTI Client Service Super All-Stars. They include:
Amy E. Beverlin, Associate, BakerHostetler
Craig A. Hoffman, Partner, BakerHostetler
Theodore J. Kobus III, Partner, BakerHostetler
Lothar Determann, Partner, Baker McKenzie
Brian Hengesbaugh, Partner, Baker McKenzie
Luke Dembosky, Partner, Debevoise & Plimpton
Avi Gesser, Partner, Debevoise & Plimpton
Harriet Pearson, Partner, Hogan Lovells
Eduardo Ustaran, Partner, Hogan Lovells
Edward R. McNicholas, Partner, Ropes & Gray
Marko S. Zatylny, Partner, Ropes & Gray
Jaime L.M. Jones, Partner, Sidley
Alan Charles Raul, Partner, Sidley
Susan E. Hendrickson, Partner, Arnold & Porter
Ruth Boardman, Partner, Bird & Bird
Michael Delulis, Associate, Burns & Levinson
Thomas Repke, Partner, Covington
Gary A. Kibel, Partner, Davis & Gilbert
Phil Lee , Partner, Fieldfisher
Steven Epstein, Partner, Fried Frank
Tanya Forsheit, Co-Chair, Privacy, Security & Data Innovations, Loeb & Loeb
Scott T. Lashway, Partner, Manatt
Miriam H. Wugmeister, Partner, Morrison & Foerster
Heather Egan Sussman, Partner, Orrick
Michael T. Williams, Co-Managing Partner, Wheeler Trigg O’Donnell
Jones Day is home to 20 BTI Client Service All-Stars — a record for any firm. DLA Piper lands 18 BTI Client Service All-Stars. The 29 firms with more than 5 BTI Client Service All-Stars include:
Jones Day 20
DLA Piper 18
King & Spalding 17
Shook, Hardy & Bacon 11
Hogan Lovells 11
Arnold & Porter 9
Foley & Lardner 9
Gibson Dunn 9
Alston & Bird 8
Faegre Drinker 8
Ropes & Gray 8
Eversheds Sutherland 7
K&L Gates 7
Kirkland & Ellis 7
Latham & Watkins 7
Mayer Brown 7
McDermott Will & Emery 7
Morgan Lewis 7
Seyfarth Shaw 7
Barnes & Thornburg 6
Debevoise & Plimpton 6
Holland & Knight 6
Patterson Belknap 6
Reed Smith 6
Sheppard Mullin 6
The BTI Client Service All-Star Online Directory is live. Get the details about each BTI Client Service All-Star 2022.
After 20 years of being asked — demand from corporate counsel was overwhelming — we built a personal web profile for each BTI Client Service All-Star starting with 2020 — and a site to showcase these attorneys. Learn about:
- Client commentary on their excellent client service
- Learn their unique Client Philosophy
- Search by:
- Attorney Name
- Client Philosophy
- And so much more
More than 16,000 top legal decision makers rely on BTI research and BTI Client Service All-Stars to see how their attorneys are doing and who they might consider working with. You can see what they see — the names of all the BTI Client Service All-Stars 2022 including what makes them so good.
You can search the site here, download a complimentary copy of the report here, or scan all 565 BTI Client Service All-Stars with a link to their individual profile here.
Please join me in congratulating each of these attorneys for their ability to excel in such a demanding environment.
Best in the market ahead.
The Mad Clientist