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practice outlook

Top 10 Posts of 2022 The Mad Clientist

Top 10 Posts of 2022

Client rankings and client insights top the most popular Mad Clientist posts of 2022. Use these to add new strategies and tactics — and frame your approach for the year ahead. Each post still offers new insights and strategies. Here are the top posts of 2022 — in 2 groupings:…
Michael Rynowecer
January 4, 2023
Clients Go Window Shopping, Get Second Opinions in Hunt for New Law Firms The Mad Clientist

Clients Go Window Shopping, Get Second Opinions in Hunt for New Law Firms

New research shows clients think law firms can’t keep up with all the new regulations — leaving them with a dearth of answers or inconclusive answers they can’t use. Soaring litigation and pressure on legal departments to stay ahead of the curve creates immediate need for definite and relevant response.…
Michael Rynowecer
November 16, 2022
The 21 Biggest Takeaways from BTI’s Annual Market Outlook and Client Service Review The Mad Clientist

The 21 Biggest Takeaways from BTI’s Annual Market Outlook and Client Service Review

So many lessons, so many questions; but so little time. Here is a recap of our 10th annual BTI Market Outlook and Client Service Review. We would like to thank the 1,682 individuals who joined us and appreciate all the feedback—especially considering how much client feedback we develop for our…
Michael Rynowecer
January 30, 2019