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law firm leadership

The Mad Clientist

Client Expectations Jump 27%

You disappear from the reliable and trusted list the minute you fall behind client expectations. There is little leeway here. You have 2 ways to fall behind: You can do less or invest your time elsewhere — this is more often an unintended behavior than a decision Clients start moving…
Michael Rynowecer
November 8, 2023
The Mad Clientist

8 Trends Driving the Litigation Market in 2024

Unpredictable replaced uncertain. Unexpected litigation is rampant. Novel and complex claims are driving a new stream of litigation. All this creates a host of new business development opportunities. And this is the tip of the iceberg. Our brand new research with more than 280 corporate counsel reveals the key trends…
BTIConsulting
September 27, 2023