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The 50 BTI Client Service All-Stars Most Viewed by Clients — and Everyone Else The Mad Clientist

The 50 BTI Client Service All-Stars Most Viewed by Clients — and Everyone Else

Clients are always looking for the best client service. They look within their existing law firm relationships, prior relationships, and suitors. They listen intently to peers — and they come to the BTI Client Service All-Stars. While every BTI Client Service All-Star gets their fair share of searches and page…
BTIConsulting
September 14, 2022
70% Of Your Clients Prefer to Work With Law Firms Virtually: Learn Those Who Do and Don’t The Mad Clientist

70% Of Your Clients Prefer to Work With Law Firms Virtually: Learn Those Who Do and Don’t

Meetings have quickly become homonyms: one word with different meanings. Meetings can be virtual or in-person. Your mission is to make sure you know the right one. Sounds easy, but: 11 clients told us about their outside counsel showing up in person for a meeting — while they were patiently…
Michael Rynowecer
September 7, 2022
You Can Learn the 7 Major Differences Between How Women and Men Associates Think About BD – Plus 5 More The Mad Clientist

You Can Learn the 7 Major Differences Between How Women and Men Associates Think About BD – Plus 5 More

There is little common ground when it comes to business development and associates. Women and men see themselves in vastly different places — especially in: Skills Client access Approach to business development Impact on their careers Importance Training needs Time management BTI uncovered 5 more key differences in the training…
Michael Rynowecer
August 17, 2022
Women Associates Single Out 43 Firms Where They Have At Least 1 Partner Invested in Their Success The Mad Clientist

Women Associates Single Out 43 Firms Where They Have At Least 1 Partner Invested in Their Success

In the rarest of activities, only 43 firms stand out for having at least one partner invested in an individual associate’s future and success. The opportunity for a woman associate to have top a sherpa  — who knows all the unspoken rules and hidden roadmaps — is invaluable in driving…
Michael Rynowecer
August 10, 2022
The 46 Law Firms Where Women Associates Say They are Extremely Well Paid The Mad Clientist

The 46 Law Firms Where Women Associates Say They are Extremely Well Paid

A mere 16% of women associates consider themselves well paid. 50% consider themselves extremely underpaid. And it’s not just the money — it’s a combination of the workload, the level of respect they receive, predictability, and more. Women associates single out the 13 Best of the Best firms where they…
Michael Rynowecer
August 9, 2022
The 78 Law Firms Cultivating the Highest Levels of Women Associates’ Job Satisfaction The Mad Clientist

The 78 Law Firms Cultivating the Highest Levels of Women Associates’ Job Satisfaction

As discussed last week, job satisfaction among women associates is 13.5 percentage points lower than men. 9 factors drive associate job satisfaction. These include people at the firm, feeling appreciated, and hybrid work policies. Women associates single out a total of 78 firms for delivering the highest levels of job…
Michael Rynowecer
August 9, 2022