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General Counsel

The Mad Clientist

17 Top Reasons Lawyers Don’t Call Their Clients

High-quality voice dialogue between clients and their relationship partners remains rare. Only 21% of clients report a high-quality ongoing dialogue with their main partner outside of a matter-related discussion. This leaves a lot of room to develop client relationships. But outside attorney reluctance to call runs rampant. Here are the…
Michael Rynowecer
March 1, 2023
The Mad Clientist

Top Industries and Practices for 2023

Clients are certain about their plans despite uncertainty surrounding the legal industry and the world. Fully 52% plan to increase spending on outside counsel. Another 37% are holding steady at 2022’s pace. This leaves only 11% cutting spending. BTI Consulting Group’s recent study based on more than 340 interviews with…
Michael Rynowecer
February 1, 2023
The Mad Clientist

The Most Searched for Law Firms of 2022

You have many people to thank. So many constituencies are searching for law firms — for so many reasons. Think Elon Musk, associates, potential lateral partners, and of course clients and potential clients. They all want to know, so — they search. And this is only one reason I love…
Joy Harnois
January 25, 2023
The Mad Clientist

Top 10 Posts of 2022

Client rankings and client insights top the most popular Mad Clientist posts of 2022. Use these to add new strategies and tactics — and frame your approach for the year ahead. Each post still offers new insights and strategies. Here are the top posts of 2022 — in 2 groupings:…
Michael Rynowecer
January 4, 2023