Skip to main content
search
Tag

Client Service

Clients Name 55 Law Firms Moving Upmarket in Litigation: Poised for the New Types of Matters The Mad Clientist

Clients Name 55 Law Firms Moving Upmarket in Litigation: Poised for the New Types of Matters

Every law firm wants juicy complex litigation. Right now — this includes a whole smattering of new types of litigation. COVID-19 matters are becoming a memory and the new types of matters are gaining a strong head of steam. Clients want law firms ahead of this curve — and this…
Michael Rynowecer
October 26, 2022
The 50 BTI Client Service All-Stars Most Viewed by Clients — and Everyone Else The Mad Clientist

The 50 BTI Client Service All-Stars Most Viewed by Clients — and Everyone Else

Clients are always looking for the best client service. They look within their existing law firm relationships, prior relationships, and suitors. They listen intently to peers — and they come to the BTI Client Service All-Stars. While every BTI Client Service All-Star gets their fair share of searches and page…
BTIConsulting
September 14, 2022
70% Of Your Clients Prefer to Work With Law Firms Virtually: Learn Those Who Do and Don’t The Mad Clientist

70% Of Your Clients Prefer to Work With Law Firms Virtually: Learn Those Who Do and Don’t

Meetings have quickly become homonyms: one word with different meanings. Meetings can be virtual or in-person. Your mission is to make sure you know the right one. Sounds easy, but: 11 clients told us about their outside counsel showing up in person for a meeting — while they were patiently…
Michael Rynowecer
September 7, 2022