It’s easy to be caught delivering yesterday’s client service. In the last year corporate counsel found the following key changes impacting their lives:
- CEOs more involved in legal decisions than ever
- Regulatory whiplash
- New and novel litigation claims
- More claims with potentially nuclear verdicts
- Must do M&A
- Geopolitical volatility
- Highly limited additions to in-house counsel staffing
The upshot: New expectations of outside counsel as in-house counsel rely on them more than ever.
But – 256 attorneys figured out how to front-run the ever-changing demands on their clients. They earned the coveted nomination for delivering the best of the best client service.
The Only Purely Organic Ranking
No submissions. No nominations. No suggestions. No payments. Only clients can nominate a BTI Client Service All-Star. We asked them to pinpoint these individuals by name.
This exclusive research – this report, and the online directory – serve as the gold standard to uncover the best. Used by more than 19,000 corporate counsel and law firms alike – it remains the pinnacle of client service performance.
Clients single out 256 All-Stars from 126 firms. A few highlights:
Only 11 BTI Client Service All-Stars navigated clients’ highest client service demands 3 years in a row:
Charles D. Tobin, Ballard Spahr
Katherine M. Bolger, Davis Wright Tremaine
Kelli L. Sager, Davis Wright Tremaine
Moez M. Kaba, Hueston Hennigan
Peter S. Fruin, Maynard Nexsen
Pankit J. Doshi, McDermott Will & Schulte
Jacob D. Albertson, Mitchell Silberberg & Knupp
A. Craig Cleland, Ogletree Deakins
Daniel M. Petrocelli, O’Melveny
Richard F. Martinelli, Orrick
Robert C. Stevens, Seyfarth
26 attorneys earned this elite recognition 2 years in a row:
Patricia A. Pileggi, ArentFox Schiff
John A. Freedman, Arnold & Porter
Bradley R. Belsome, Bradley Murchison
Michael Friedman, Chapman and Cutler
Richard R. Patch, Coblentz Patch Duffy & Bass
Krishnan Padmanabhan, Fenwick & West
Felicity Fisher, Fieldfisher
Brian Rosenthal, Gibson Dunn
Joel Feldman, Greenberg Traurig
Nash E. Long, Hunton Andrews Kurth
Jesse Snyder, King & Spalding
A. Peter Harwich, Latham & Watkins
Adam P. Feinberg, Miller & Chevalier
Daniel S. Savrin, Morgan Lewis
Craig D. Martin, Morrison & Foerster
Elyse D. Echtman, Steptoe
Shawn L. Raymond, Susman Godfrey
Hugh Q. Gottschalk, Wheeler Trigg O’Donnell
J.P. McGuire Boyd, Jr., Williams Mullen
King F. Tower, Woods Rogers
Only 3 attorneys earned their organic recognition from multiple clients:
Moez M. Kaba, Hueston Hennigan
Sy Damle, Latham & Watkins
Chris Willis, Troutman Pepper Locke
4 attorneys are Associates:
Leah Motzkin, Arnold & Porter
Sarah Ediger, Gibson Dunn
Avery Hitchcock, Husch Blackwell
Alice Shulman, Venable
Latham & Watkins stands above all others with 11 BTI Client Service All-Stars:
Ashley M. Bauer
Sy Damle
Chirag K. Dedania
Andrew Gass
A. Peter Harwich
Joshua N. Holian
Eli M. Katz
Belinda S. Lee
Clayton Northouse
Max Schleusener
Lilia B. Vazova
8 firms are home to 5 or more BTI Client Service All-Stars:
Latham & Watkins
Gibson Dunn
Orrick
Husch Blackwell
King & Spalding
Cooley
Mayer Brown
Morgan Lewis
12 firms serve as home to 4 or more BTI Client Service All-Stars:
Arnold & Porter
Eversheds Sutherland
Greenberg Traurig
Hogan Lovells Cadwalader
Kilpatrick
Littler
Morrison & Foerster
Reed Smith
Sidley
Skadden
Sullivan & Cromwell
Venable
Firms with multiple BTI Client Service All-Stars include:
Home to 3 All-Stars:
Baker Botts
Crowell
Davis Wright Tremaine
DLA Piper
Holland & Hart
Maynard Nexsen
Nelson Mullins
Ogletree Deakins
Sheppard
Shook, Hardy & Bacon
Troutman Pepper Locke
Home to 2 All-Stars:
A&O Shearman
Alston & Bird
Blank Rome
Buchanan
Cozen O’Connor
Fieldfisher
Fisher Phillips
Foley & Lardner
Hollingsworth
Hunton Andrews Kurth
Jackson Lewis
K&L Gates
Home to 2 All-Stars:
Kasowitz
McDermott Will & Schulte
Messner Reeves
Mitchell Silberberg & Knupp
Norton Rose Fulbright
Peckar & Abramson
Pillsbury
Polsinelli
Quarles
Reminger
Seyfarth
You can see all 129 law firms with BTI Client Service All-Stars in 2026 here. You can also:
- See each BTI Client Service All-Stars’ page at our dedicated site for clients here:
https://bticonsulting.com/bticlientserviceallstars - Download your complimentary copy of the full report here:
https://bticonsulting.com/bti-client-service-all-stars-2026
Please join me in congratulating each and every BTI Client Service All-Star 2026 for delivering the best-of-the-best client service.
Best in the market ahead.
MBR
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