The Mad Clientist - The BTI Consulting Group

Making Better Associates Faster

Associates want more than money. They want some recognition—not much, but some—and they want to feel like they have a future. A big part of this sense of future is feeling like their firm is investing in them. Law firms can take immediate steps to make the future more obvious…

Michael RynowecerOctober 3, 2018

The Mad Clientist

Radical, Crazy and Off-the-Rails Moves to Expect from Law Firms

Nothing—including robots, AI, and technology—is as exciting as law firm behaviors. Law firms will become emboldened, impatient, highly strategic, and desperate as the more aggressive law firms make ever-bolder moves on the market. Stealing once untouchable laterals is commonplace. Grabbing practice groups is part of the new norm. Baker McKenzie…

Michael RynowecerSeptember 26, 2018

The Mad Clientist

More Clients than Ever Cutting Law Firm Rosters; Sets New Record

Clients are at it again. No sooner had clients cut their law firm rosters to record lows than they turn around and start cutting again. But on a much wider scale. 22% to 30% of clients are cutting, or about to cut, their law firm rosters. This sets a new…

Michael RynowecerSeptember 19, 2018

The Mad Clientist

Top 7 Client Innovation and Technology Needs

Two viewpoints dominate innovation—clients and law firms. The gap between the 2 is large. Clients say only half of all law firms are showing any sign of innovation. The law firms who are among the first to close this gap will win the innovation race, or at least take the…

Michael RynowecerSeptember 12, 2018

The Mad Clientist

The 52 Law Firms Clients Single Out as Best at Innovation

Who knew. Law firms are innovative. Well, at least half of them are, according to top legal decision makers. Clients point to 338 law firms who bring a meaningful innovation or use of technology. But, most firms bring only select aspects of client needs and priorities. These firms are on…

Michael RynowecerSeptember 5, 2018

The Mad Clientist

9 Reasons Practices Thrive While Others Struggle

Law firm performance is lumpy.A small number of practice groups thrive in up, down, and even hostile markets—while others dwindle in the best of conditions. You can see this within a law firm or across a spectrum of different law firms. Thriving practices use strategies and tactics the others don’t.…

Michael RynowecerAugust 29, 2018

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Making Better Associates Faster

Radical, Crazy and Off-the-Rails Moves to Expect from Law Firms

More Clients than Ever Cutting Law Firm Rosters; Sets New Record

Top 7 Client Innovation and Technology Needs

The 52 Law Firms Clients Single Out as Best at Innovation

9 Reasons Practices Thrive While Others Struggle