The Mad Clientist - The BTI Consulting Group

Marketing (Mis) Alignment: Close the Gap Between Marketing and Law Firm Leadership

Marketing speaks a different language than law firm leadership. Today's session at the ALA Annual Conference highlighted how core thinking differs between marketing and business development and law firm leadership, and provided lessons on closing the gap to boost performance. Using the results of brand-new joint research between members of…

Michael RynowecerApril 16, 2013

The Mad Clientist

Leveraging Big 4 Consulting Best Practices to Bolster Your Business Development Strategies

Closing out the 2013 LMA Annual Conference to a packed room yesterday, panelists from Deloitte Services LLP, Ernst & Young and Thomson Reuters Elite discussed what legal marketers and business developers can learn from their colleagues in consulting, and what they see for the future of professional services marketing and…

Michael RynowecerApril 11, 2013

The Mad Clientist

Law360 Quotes BTI CEO Rynowecer on Budgets and Budget Overruns

5 Surefire Ways to Lose a Client (A Law360 except by Keith Goldberg) Law360, New York (March 27, 2013, 8:19 PM ET) -- While losing a high-stakes case might sour a lawyer's relationship with a client, plenty of other missteps can prove far more deadly, attorneys tell Law360. Clients are…

Michael RynowecerMarch 28, 2013

The Mad Clientist

Forest Path

Even the all-powerful Pointing has no control about the blind texts it is an almost

Michael RynowecerMarch 23, 2013

The Mad Clientist

Magna Quis

Even the all-powerful Pointing has no control over the situation. Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar.…

Michael RynowecerMarch 21, 2013

The Mad Clientist

Client Service Leaders Boxing Out the Competition

Law firms whose clients see them as being best in client service enjoy: ♦ 30% higher profitability ♦ 7% rate premiums across all staff levels ♦ 35% higher client retention Despite these convincing numbers, few attorneys truly shine for their dedication to client service delivery. In BTI’s much anticipated release of The BTI…

Michael RynowecerFebruary 27, 2013

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Marketing (Mis) Alignment: Close the Gap Between Marketing and Law Firm Leadership

Leveraging Big 4 Consulting Best Practices to Bolster Your Business Development Strategies

Law360 Quotes BTI CEO Rynowecer on Budgets and Budget Overruns

Forest Path

Magna Quis

Client Service Leaders Boxing Out the Competition