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legal industry trends

The Mad Clientist

11 Best Practices to Make Your Industry Groups Thrive

Virtually every new regulation and court decision brings unique industry-specific impacts. Your ability to bring this insight is the difference between being invited in without competition or being left out of the conversation. And — getting much higher rates. The Most Lucrative Differentiator Understanding your client’s industry is the most…
Michael Rynowecer
February 21, 2024
The Mad Clientist

Top Mad Clientist Posts of 2023

Client ranking of law firms, BD hacks, and client service topped the most popular Mad Clientist posts of 2023. Use these to drive growth, retain clients, and improve the culture. Each post still offers new insights and strategies. Here are the top posts of 2023 in 2 groupings: Ranking and…
Michael Rynowecer
January 10, 2024
The Mad Clientist

The Most Searched for Law Firms of 2023

Imagine clients knocking on your digital door, eager for your ideas and services. The secret? A hidden corner of the digital world: client service excellence. While law firms scramble for keywords and algorithms, a select few are winning the real game — generating searches for their firm by name. No…
Michael Rynowecer
January 3, 2024
The Mad Clientist

Client Expectations Jump 27%

You disappear from the reliable and trusted list the minute you fall behind client expectations. There is little leeway here. You have 2 ways to fall behind: You can do less or invest your time elsewhere — this is more often an unintended behavior than a decision Clients start moving…
Michael Rynowecer
November 8, 2023